Information we collect
When you contact us, we receive the details you provide, such as your name, work email, company, project information and message. Our server may process technical information needed to deliver and secure the site, including IP address, browser type and request logs.
Why we use it
We use enquiry information to respond, assess fit, prepare proposals and manage a business relationship. Essential technical data is used to operate, protect and diagnose the website. With consent, optional analytics cookies may help us understand aggregate site use.
Legal basis and Malaysian privacy
We process personal data for requested communications, legitimate business administration, legal obligations and consent where applicable. We aim to handle personal data consistently with Malaysia's Personal Data Protection Act 2010.
Sharing and transfers
We may use service providers for hosting, communications and business operations under appropriate protections. We do not sell personal data. Information may be disclosed where required by law or to protect legal rights. If data is processed outside Malaysia, we take reasonable steps to ensure suitable protection.
Retention and security
Enquiry records are kept only as long as reasonably needed for follow-up, engagement records and legal obligations. We use proportionate technical and organisational controls, but no internet transmission is completely secure.
Your choices
You may ask to access or correct your personal data, withdraw consent, or raise a concern. Some records may need to be retained where law or a legal claim requires it.
Contact us
Email hello@codepacketgrid.digital or write to Codepacketgrid at 2 Blok 695 Desa Kiara, Jln Damansara Batu 7, Taman Tun Dr Ismail, 60000 Kuala Lumpur.